What types of laundry services do you offer?
We offer a range of services including wash and fold, dry cleaning, ironing, and special care for delicate fabrics. We also offer pick-up and delivery services for your convenience.
How do I schedule a pick-up or drop-off?
You can schedule a pick-up or drop-off via our website, mobile app, or by calling our customer service number. We’ll arrange a time that works best for you.
How long does it take to get my laundry back?
Standard laundry service typically takes 1-2 days. For dry cleaning, it may take 3-4 days depending on the items. We also offer express services for faster turnaround.
Can I track my laundry status?
Yes, you can track the status of your laundry through our website or mobile app. You’ll receive notifications when your laundry is ready for pick-up or delivery.
Do you offer laundry services for businesses?
Absolutely! We provide laundry services for businesses such as hotels, restaurants, gyms, and offices. We offer bulk laundry services tailored to your business needs.
What if I lose an item or find damage?
We take great care of your clothes, but in case of loss or damage, please contact our customer service team immediately. We have a damage policy and will work with you to resolve the issue.
Do you use eco-friendly detergents?
Yes, we use eco-friendly detergents and cleaning products to ensure a green and safe environment for both your clothes and the planet.
What is your pricing structure?
Our pricing varies based on the service and type of laundry. We offer affordable rates, and you can check our price list on the website or contact us for an estimate.
Are there any items you cannot clean?
We cannot clean items such as shoes, large furniture, or garments with special instructions that are not compatible with our equipment. Please check our list of restricted items on the website for more details.
How can I cancel my order?
If you need to cancel an order, please contact us as soon as possible. Cancellations are accepted within a certain time frame depending on the status of the order.